MBORMC ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or contact us.

1. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, postal address, and company name.
• Order Information: Product selections, custom measurements, order history, and payment details.
• Technical Information: IP address, browser type, device information, and cookies (see Section 6 below).
• Communication Information: Records of your inquiries, emails, and WhatsApp conversations with our team.

2. How We Use Your Information

We use your information for the following purposes:

• Order Processing: To process and fulfill your orders, including custom manufacturing and shipping.
• Customer Support: To respond to your inquiries, provide technical support, and resolve issues.
• Communication: To send order confirmations, shipping updates, and promotional materials (if you opt in).
• Improvement: To analyze website usage and improve our products and services.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: We share information with shipping carriers, payment processors, and logistics partners to fulfill your orders.
• Legal Obligations: We may disclose information if required by law or to protect our rights and safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:

• Secure SSL/TLS encryption for data transmission.
• Access controls and authentication protocols.
• Regular security audits and vulnerability assessments.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Order information is typically retained for 7 years for tax and accounting purposes.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. We use:

• Essential Cookies: Necessary for website functionality and security.
• Analytical Cookies: To analyze website traffic and usage patterns.
• Preference Cookies: To remember your language and region preferences.

You can control or disable cookies in your browser settings. However, disabling cookies may affect the functionality of our website.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request corrections to inaccurate or incomplete data.
• Deletion: Request deletion of your personal data (subject to legal obligations).
• Objection: Object to the processing of your data for marketing purposes.
• Data Portability: Request transfer of your data to another service provider.

To exercise your rights, please contact us at info@mbormc.com.

8. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our website and services are not directed to children under 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. International Data Transfers

We are based in China and operate globally. Your information may be transferred to, stored, and processed in China or other countries where we have operations. We take steps to ensure your data receives adequate protection in accordance with applicable laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of significant changes by posting the updated policy on this page with a revised "Last Updated" date. We encourage you to review this page periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email: info@mbormc.com
• WhatsApp: +86 135 3660 0067
• WeChat: FSMBOR
• Address: Chancheng District, Foshan, Guangdong, China