Frequently Asked Questions
Quick answers about custom mosquito screens, pet-proof doors, ordering, shipping, and more
Yes! We accept private custom orders with no minimum quantity. Simply send us your measurements and we'll provide a quote within 24 hours. Whether you need one screen or one hundred, every order is handled with the same care and precision.
For large-scale projects, MOQ is flexible. We can start with 10–50 pieces for trial orders, then scale to thousands. Contact us to discuss your project requirements — we'll work with you to find the best solution.
Simply send us your window or door measurements (width and height), choose your preferred mesh type and frame color, and we'll provide a detailed quote. Once confirmed, we'll start production and ship directly to your address.
We ship to 40+ countries worldwide including the USA, UK, Australia, Canada, Germany, France, Spain, Italy, Singapore, Malaysia, Japan, and many more. If your country isn't listed, contact us — we can likely ship to you too.
We offer multiple shipping options to suit your needs:
- Sea Freight — Most economical for bulk orders (20FT/40FT containers), 15–35 days
- Air Freight — Fast and reliable for urgent orders, 5–10 days
- Rail — Cost-effective for Europe and Central Asia, 18–25 days
- Express (DHL/FedEx) — Door-to-door for samples and small orders, 3–7 days
Shipping costs depend on your location, order size, and chosen shipping method. We provide a detailed shipping quote with every order. For bulk orders, we can help you find the most cost-effective shipping solution.
We offer two main mesh types:
- PET Electrostatic Dust‑Proof Mesh — Standard option. Captures dust, pollen, and PM2.5 particles. Suitable for most homes.
- 304 Stainless Steel Pet‑Proof Mesh — Scratch and bite resistant. Ideal for households with dogs, cats, or other pets.
Not at all! Most of our screens use 3M double-sided tape — no drilling, no tools required. Simply clean the frame, peel the tape, and press into place. We provide video tutorials in multiple languages to guide you through the process. If you prefer, screws can also be used for extra security.
Yes! Our screens are removable and washable. Simply take the mesh off, rinse it under a tap with mild soap, and reinstall it in minutes. No special cleaning products are needed. This makes maintenance quick and easy.
Standard production is 15–20 days after deposit confirmation. Express service is available (10 days) for urgent projects at an additional cost. Shipping time varies by destination and shipping method.
We offer a wide range of RAL colors for powder-coated frames. Standard colors include Classic White, Modern Grey, and Black. For custom projects, we can match any Pantone or RAL color you specify.
Yes! We provide full OEM/ODM services for global brands. Services include:
- Laser engraving or printing logos on frames and cassettes
- Custom label stickers and printed carton boxes
- Pantone color matching for frames
- Custom instruction manuals and packaging
OEM MOQ is flexible. We can start with 50–100 pieces for trial orders, then scale to thousands. We understand that every brand's needs are different — contact us to discuss your specific requirements.
Absolutely! Our in-house design team can help you develop custom mosquito screens, pet-proof folding doors, and entry doors from concept to production. We provide 3D renderings, samples, and full production support.
Still Have Questions?
We're here to help! Our team is available via WhatsApp, email, or WeChat to answer any questions you may have about custom screens, pet-proof doors, or ordering.